Returns Policy
In the unusual event that your order arrives in a less than satisfactory condition, please contact us immediately by telephone so that we can take the matter up with our carrier and arrange for an exchange. We will then arrange replacement goods to be sent to you as soon as possible. If the box is damaged upon delivery, please ensure that you mark it as damaged when signing the delivery acceptance note.
Fulfilment of Orders
We endeavour to fulfil every order in the shortest possible time; wherever possible, same day dispatch. There may be rare occasions where we face stock shortages through circumstances which are beyond our control, or certain British in-house manufactured Speedypress products, which are manufactured to order (normally 1 - 3 days). Should such circumstances arise, we reserve the right to extend the lead-in time for fulfilment or extend the back-order period wherever appropriate and within reason. This does not affect your right to cancel any order already placed and receive a full refund to the value of the cancelled order.
Right to Cancel, Refund / Returns
The customer may cancel their order, for any reason and at any time, up to thirty days after ordering. Should a customer wish to invoke their right to cancel on any item, the product must be returned to us in its original packaging and in a resalable condition with all seals and wrappings. Should the customer invoke their right to cancel, the following Terms apply. If we have not yet dispatched the product, we will cancel the customer’s order and arrange refund to the customer’s account. If we have already dispatched the product, the customer undertakes the responsibility to return that product to us. In this event, we will refund the cost of the item, less all postage costs. The customer's returned goods must be received within 30 days of ordering.
Product Descriptions
We have taken great care to ensure that our product descriptions and specifications are correct. However, we reserve the right to make any changes, technical or otherwise, to specifications.
Links to Other Sites
This website may contains links to other sites. These links are not in any way an endorsement by or an affiliation with us, and we do not accept responsibility for the content of any external sites.
Intellectual Property
All content of this website is the property of Jerry Fried & Co. Ltd and is protected by intellectual property and copyright laws. The customer may access any part of this website and download or copy material for personal use only. The customer may not remove any copyright, trademark or intellectual property notice contained in original material from any material downloaded from this website. All trademarks appearing on this website are the property of their respective owners. Use of these trademarks is forbidden unless written permission is obtained from the owner of the trademark.
Data Protection
Personal details provided by the customer through this website will only be used in accordance with the Privacy Policy of Jerry Fried & Co. Ltd.By providing personal details, the customer is consenting to the use of those details in accordance with the Privacy Policy as laid out on this site.
Other Information
We reserve the right to correct any errors on this website, including descriptions and images. We reserve the right to refuse or cancel any website order based on an incorrect description or image. These corrections may be made after the customer’s order has been acknowledged. We reserve the right to decline to supply any individual or company without explanation.
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