How to order
Our online sales department has tried to make this process as easy as possible for our customers. When you have selected the product you want, simply click on the ‘BUY NOW’ button to place the item into your shopping cart.

You can click on the ‘My Cart’ button at the top of the screen to view and alter your order. You can update the quantities of each item, add new items or even remove items completely if you change your mind.

When you have finished shopping, simply click on the 'checkout' button and you will then be asked for your delivery details and then directed to a secure area to make your payment.

How to pay
Our online ordering facility allows you to pay over the internet through a secure site using your debit or credit card. You will receive an e-mail confirmation of your order and payment.

Carriage
Our prices include VAT, postage, packing and delivery, except when the delivery address is not a mainland destination. In such circumstances, we will contact you to discuss the additional delivery costs.

Delivery
We endeavour to fulfil every order in the shortest possible time; wherever possible, same day dispatch. There may be rare occasions where we face stock shortages through circumstances which are beyond our control, or in the case of certain in-house manufactured Speedypress products, which are manufactured to order (normally 1 - 3 days). Should such circumstances arise, we reserve the right to extend the lead-in time for fulfilment or extend the back-order period wherever appropriate and within reason.

Prices
Prices are subject to change without notice.

Privacy - your details
We respect your privacy and do not make our mailing list available to any other company. Please read our Privacy Policy.

Customer services and complaints
Please do not hesitate to contact us with any enquiries.

Our contact details are as follows:

Jerry Fried & Co. Ltd
Saltmeadows Road
Gateshead
Tyne and Wear
NE8 3BQ
Tel: +44 (0)191 490 1313
Fax: +44 (0)191 490 1907
E-mail: [email protected]

If you experience any problem with your debit/credit card acceptance when making payment through our secure environment, please contact your bank/card issuer.

Privacy Statement
Jerry Fried & Co. Ltd are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1988). We collect information about you for 2 reasons: firstly - to process your order, and secondly - to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent. All confidential information, including credit card details and e-mail addresses, are held securely and only transmitted in encrypted form. Credit card details are destroyed as soon as the transaction is completed. Customer details are not given to any third parties.

The information that we hold about you will be accurate and up-to-date. You can check this information by e-mailing us via the 'Contact Us' page of this website.