Q: Do the prices displayed include tax?
A: Yes - all prices displayed are inclusive of VAT (Value Added Tax).

Q: What are your carrier's delivery hours?
A: Our carriers deliver between 9am and 5pm on Mondays to Fridays, excluding bank holidays.

Q: How long will it take my order to arrive?
A: We endeavour to dispatch every order on the same day that it is received, with a cut-off time of 3pm Monday - Thursday and 12:30pm on Friday.

Q: Do you require a signature on delivery?
A: Yes, our carriers will require a signature on delivery.

Q: Are your online credit card payment systems secure?
A: We use a UK-based online payment partner who handle all of our online card transactions in a secure environment using the latest security technology.